How to Replace a Pump in a Rug Doctor Carpet Cleaner

Replacing Your Rug Doctor Pump - Step by Step Guide

The machine in question is a Rug Doctor that is not spraying water. There are two common issues that could be causing this: a blocked metal screen in the water reservoir, or a failed pump. The metal screen can become clogged with animal hair, preventing water from reaching the pump. The pump can also fail, which is the most common reason for the machine not spraying. If the pump is the issue, it can be replaced, though there are some electrical issues in the handle that can also cause the machine not to spray. However, these issues are rare. To replace the pump, the plastic shroud and bottom plastic shroud should be removed, along with the screws. The pump is located under these parts and can be removed and replaced, using the instructions provided in the shipping box. If the hose clamps are difficult to remove, the hose can be cut and attached to the new pump. It is recommended to not constantly cut the hose as it may run out over time. The pump should then be reattached and tested.

 

To replace a Rug Doctor pump, you will need to first gather the necessary tools and materials. You will need a replacement pump, a flathead screwdriver, pliers, and a new hose clamp or electrical tape. Then, follow these steps:

  1. Turn the Rug Doctor upside down and remove the bottom plastic shroud by removing the screws.
  2. Locate the pump, which is located near the bottom of the machine.
  3. Disconnect the water pipes and the electrical connections from the old pump.
  4. Remove the old pump by loosening the hose clamp or cutting the hose if the clamp is stuck.
  5. Install the new pump by attaching the water pipes and electrical connections. Use a new hose clamp or wrap the connection in electrical tape to secure it.
  6. Replace the bottom plastic shroud and screws.
  7. Turn the Rug Doctor right side up and test the new pump to ensure it is functioning properly.

Note: If you are not comfortable performing this repair, it is recommended to seek the assistance of a professional.

Rug Doctor Pump Replacement Video

Finding the Correct Rug Doctor Pump

There are several part numbers that are associated with Rug Doctor pumps, including p4xxa, 12158, and 12139. These pumps are said to vary in wattage and pressure, but it is unclear if there is a noticeable difference in spray volume or velocity between the 50 and 60 watt pumps. Therefore, it may not be necessary to pay attention to the specific part number when replacing the pump.

These are the pumps that we currently stock for this repair:

More Information

There are a lot of things that can go wrong outside the pump or in tandem with a pump failure. In order of frequency:

  1. There is a metal screen filter inside the clean water tank over the intake hose. That commonly gets clogged so check that. It also some times comes dislodged from the base of the tank and will be sticking out the top of the water which obviously prevents it from getting fluid.
  2. Hoses get kinked. This is particularly commons where the hose goes up in to the upper motor housing on some models.
  3. Use a multimeter to check continuity from the plug all the way to the pump. Generally if there is a continuity issue the brush motor also does not fire and it is an issue with the switch in the handle. I have seen however where the brush motor does fire but the lead that goes from the wire loom to the pump is corroded and does not have continuity.
  4. The spray tips can clog but this is incredibly rare. These are pretty high pressure pumps and they pretty much blast anything out of the system. However, if a highly concentrated detergent is used it can create sediment build up in the tips.
  5. A defective new pump is obviously possible. We’ve installed over a thousand and never had one bad out of box. Of the hundreds of “defective” pump returns we’ve taken not one was actually defective except for the cases where the customer returned their obviously previous defective pump and kept the new one (which is why we no longer sell on Amazon, their customer base seems to be more prone to scumbaggery). You can test the pump by simply putting it in a vice to hold it and plugging a hose in to the intake in to a water cup and hot wiring it. This however is not a thing I suggest you try unless you are an authorized service center.

Unfortunately, all of these issues with the exception of the screen are a pain to track down. 98% of no spray failures are just bad pumps so most people have success simply replacing a pump. There is that one out of 50 though that gets hairy.

Full Rug Doctor Schematic

Download the full PDF schematic here

rug-doctor-schematic

Full wiring diagram rug doctor blue X3

93081, LOWER TANK ASSY
AVAILABLE REPLACEMENT PARTS
ITEMPART #DESCRIPTIONQTY
1209646-20 X 3/8″ SST PHILLIPS BUTTON HEAD SCREW2
2209636-20 X 5/8″ SST PHILLIPS BUTTON HEAD SCREW1
3209658-18 X 3/4″ SST PHILLIPS BUTTON HEAD SCREW2
42096210-16 X 3/4″ SST PHILLIPS BUTTON HEAD SCREW9
52096810-16 X 1/2″ SST PHILLIPS BUTTON HEAD SCREW3
6451833/8″ HUB CAP2
760798GROMMET FOR CABLE SJT1
860796CABLE P CLAMP1
910461LINE STRAINER, SUMP FILTER, 2-1/2″ L1
1011995CLAMP HOSE 25-40m m SST, ZINC SCREW1
1160797O-RING 9/16″ O.D.1
1220853WASHER FL #10 X .518″ O.D.12
1345123NOZZLE FLO OR WITH ROLLED LIP1
1445124REAR AXEL 3/8″ DIA X 11 1/2″ L1
1560262TAB SUMP LINE RETAINER1
1660400FILTER SCREEN 9.11″ L1
1793079SPLIT GROMMIT KIT1
1860776VENT PANEL1
1960778WHEEL TIRE 8″ DIA. SMOOTH HUB2
2065414BLUE TANK HOUSING COMPLETE W/ BUSHINGS1
2177001MIX AND FILL HERE LABEL1
2280773HOSE END ENLARGED1
2385246VAC HOSE 18″ L (NOZZLE TUBE)1
2485250VAC HOSE EXHAUST 22″ L1
2593089BOTTOM PAN SUB ASSY1
2660767GROMMET RETAINER1
HOSELESS DOME ASSY
REPLACEMENT PARTS AVAILABLE:
ITEMPART #DESCRIPTIONQTY
120965SCREW, 8-18 X 3/4″ SST6
220967FLAT WASHER, 1/2″ OD6
360787ELBOW, 90   FLANGE A1
460771ELBOW, 90   FLANGE B1
545185BUSHING, DOME ELBOW6
6*10460FILTER SCREEN WITH SPRING1
741183CLIP, RETAINER2
860196WASHER, PLASTIC, BLACK2
960591GASKET, ELBOW 2″ OD2
1060769DOME, CLEAR1
1160770GASKET, DOME1
1277006DECAL, NO FOAM1
13*61082DOME HOSE ADAPTOR2
93082, COMPLETE HANDLE ASSY WITH CORDS AND LABELS
REPLACEMENT PARTS AVAILABLE:
ITEMPART #DESCRIPTIONQTY
191651ALCI PLUG & CORD, 28 FT, FOR X31
251060SWITCH, PB, RED1
351107SWITCH, ROCKER, ON-OFF-ON1
451129CIRCUIT BREAKER, 15 AMP1
5*20386BOLT, 1/4-20 X 7-1/2″1
6*20859ACORN NUT 1/4-201
720962SCREW, 10-16 X 3/4″ SST PHILLIPS HEAD20
820966SCREW, 8-32 X 7/8″ SST SLOT BUTTON HEAD1
920241NUT NYLO CK 8-32 SST1
1041189BUSHING2
1177011LABEL, RD FRONT LOGO1
1277010LABEL, ON-OFF CRPT/UPH1
1377008LABEL, PRESS FOR SPRAY1
1477007LABEL, CAUTION/ GROUND1
1577003LABEL, REAR, CARPET CONN/UPHOLSTERY INSTRUCTIONS1
1677002LABEL, CB RESET1
1776815LABEL, WARNING PROP 65REF
1860795GROMMET HEYCO 12321
1960794GROMMET HEYCO 14971
20553215-CONDUCTOR CORD1
93089, BOTTOM PAN ASSY 120V
AVAILABLE REPLACEMENT PARTS:
ITEMPART #DESCRIPTIONQTY
120604RETAINING C-CLIP PO-252
260792MYLAR SPLASH GUARD2
360166BLACK TIE, PASTIC STRAP1
410316WASHER, NYLON .341″ ID, .68″ OD, .06″ THK6
510341BEARING PILLOW BLO CK2
611845CLAMP, HOSE, OETIKER 12m m7
720231NUT NYLO CK 10-32 SST4
820266WASHER AL .200″ ID4
920388RIVET ALUM LARGE HEAD4
1020390SCREW 10-32 X 1-1/4″ FLANGE HEX HEAD4
1120840WASHER, FELT 5/8″2
1220906SCREW 10-32 X 5/8″ FLANGE HEX HEAD2
1340353PILLOW BLO CK2
1440388DRIVE ARM SELF ALIGNING1
1545125BRUSH HOLDER ASSY AL1
1712158PUMP REPAIR KIT1
1892979BRUSH MOTOR KIT1
1960138CONNECTOR Y1
2060139FITTING, BARB, 90°2
2160598GASKET, MOTOR 3/16″ THK RUBBER, 4″ X 3″1
2260720PUMP MOUNT, 3/16″ THK RUBBER2
2460779BRUSH STRIP ASSY1
2565415BOTTOM PAN1
2680596BUSHING DRIVE ARM2
2780597SLEEVE HOLDER BEARING2
2880819SPRAY JET TIP 110° NYLON2
2985231SOL. HOSE REINF. 1/4″ X 3″ L2
3085253SOL. HOSE REINF. 1/4″ X 18-1/2″ L2
3185254SOL. HOSE REINF. 1/4″ X 35-1/4″ L1
3290069CAM ASSEMBLYREF
3320853WASHER FL #10 X .518″ O.D.2
3455320CORD,18/4, INTERNAL, 37″, GRAY (NOT SHOWN)1
3592652KIT,BRUSH 6-32 SCREW/LOCK NUT SST (2 EACH)1
93088, MAIN SUPPORT ASSY WITH GASKET, STRIKER PLATE AND ELBOW
AVAILABLE REPLACEMENT PARTS:
ITEMPART #DESCRIPTIONQTY
193088MAIN SUPPORT ASSY, BLUE  X31
1A65413MAIN SUPPORT, BLUE1
2A40215STRIKER PLATE, 3-SLOT1
3A20983RIVET, AL, 3/16″ DIA,.188-.250GR4
4A20962SCREW, 10-16 X 3/4, SST2
5A60661ELBOW, VAC MTR1
6A60263GASKET, ELBOW1
7A20348SCREW, 6-20 X 1/2, SST4
8A77012ETL LABEL1
9*80208QUICK CPLR BRASS1
ORDER 93078 FOR KIT WITH ITEMS 28,29, & 30
10*20962SCREW, 10-16 X 3/4″ SST7
11*20961SCREW, 10-16 X 1-1/2″ SST3
12*60796CABLE CLAMP, P-CLIP2
13*19466WASHER, LOCK #10 EXT3
14*20853WASHER, FLAT #103
15*50276MOTOR, VAC 120V LINIX1
16*65355GASKET, VAC MOTOR1
18*60726COUPLING, THREADED1
19*11996CLAMP, HOSE 35-55m m1
20*80775ELBOW, BRASS, 1/4″1
21*20907WASHER, .562″ ID2
22*60794BUSHING, S/R1
25*80780HOSE END, TAPERED1
28*80784QUICK COUPLER NIPPLE1
29*60725WASHER,RUBBER,1-1/4″OD1
30*11845CLAMP,HOSE,OETIKER1
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